Responsiveness and Performance
Hartman explains that the beginnings were difficult and challenging, often requiring 24/7 availability. Today, they are recognised for their quality construction services, responsiveness and competitiveness. They carry out a wide range of projects, most of which have in common that they must be completed within a pre-defined deadline. “This is a business where you have to be fast and responsive. Where you need special skills, reliable machinery and equipment. And where you can’t afford unnecessary downtime, whatever the weather conditions,” stresses Hartman, adding that all this is the real benchmark on a construction site. According to him, added value is created by minimising congestion and breakdowns. And all of this leads exclusively to customer and employee satisfaction, which is the basis for success in business.